At True Blue Resort by the Litchfield Company, we realize how important it is to maintain an effective and efficient reservations system in order to best assist our homeowners in their vacation rental endeavors. It is our ardent belief that, through dedicated and quality customer service, we can help your unit reach its full potential throughout the year.
Our determined and knowledgeable reservations staff is fully-prepared and available for any homeowner or guest inquiries regarding booking a unit. These reservations agents go through extensive training with our hospitality seminar, and they have a broad range of knowledge and expertise when it comes to each unit on our program, as well as the local hotspots and attractions that interest our guests.
Equipped with state-of-the-art technology and our computerized golf and reservations package system, our reservationists use their training and expertise to make sure your unit is consistently reserved. Our up-to-date database assures that guest or owner reservations do not overlap and that units are booked in a way that maximizes their financial health.
Reservations can be made via telephone, which is toll-free for our guests in the United States, Canada, and the United Kingdom, and our agents answer dozens of calls every single day. The reservations department also partners with industry-leading, online booking agents like Expedia, Hotels.com, Orbitz, Booking.com, Hotwire and Priceline, as well as owner-direct sites like Homeaway, VRBO and Flipkey to give your unit more of a global reach. Finally, reservations staff members also communicate with guests and owners via email and our company websites, which offer even more ways to reserve a stay. Our reservations department is ready at all times to assist owners and guests with successfully booking their next beach getaways with the Litchfield Company.