Mission Statement

For the last two decades, Litchfield Vacations has been a leader in the property management industry, with the goal of establishing a vacation rental experience that is fully-satisfying for both our homeowners and our guests. As a means of achieving this goal, we work tirelessly with our homeowner partners to deliver outstanding customer service, as well as a myriad of other important services that can provide the most benefits for your business venture. We pride ourselves on being a full-service property management company, so that means we are here for you every step of the way and even have on-site maintenance professionals available 24.7 should any emergency need arise. From our housekeeping team to our talented marketing professionals, we have streamlined the rental management process to make it simple and transparent. We stand by our Mission Statement and its attributes, which include:
- We believe in respecting your investment property. Litchfield Vacations cares for your condo as if it were our own, with detail-oriented and knowledgeable maintenance experts and housekeepers there to ensure everything is clean, tidy and in good working order.
- We believe your property should be a desired vacation destination. Our innovative and aggressive marketing strategies ensure a heavy web presence for your condo or beach house, maximizing your reservation calendar.
- We believe always moving forward. Our in-house marketers and partner agencies ensure we are always ahead of the curve in industry trends, marketing your property through new channels and increasing exposure for all our properties.
- We believe that you are more than an account number. Communication between our owners is vital and are we always more than happy to answer your questions or discuss any issues with your property.
- We believe that owning a property should be an enriching experience, not an exhausting one, and vow to make the rental management process simple, enjoyable and profitable.